Terms of Service

Effective date: April 4, 2026

Welcome to RMNDme. These Terms of Service (“Terms”) govern your access to and use of the RMNDme platform, including our website, web application, and any related services (collectively, the “Service”). Please read them carefully.

By creating an account or using the Service, you agree to be bound by these Terms. If you are using RMNDme on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

1. What RMNDme is

RMNDme is a maintenance tracking and scheduling platform designed to help companies manage equipment, vehicles, locations, and recurring service tasks. The Service allows your team to log maintenance history, set up maintenance plans, and receive timely notifications when service is due.

We built RMNDme because things break when they are not cared for — and because good records and timely reminders make all the difference. Our goal is to help you stay on top of what matters, before it becomes a problem.

2. Accounts and access

To use RMNDme, you must create an account. You are responsible for keeping your login credentials secure and for any activity that occurs under your account. Please notify us promptly if you suspect unauthorized use.

RMNDme is organized around company workspaces. An administrator may invite additional members and assign roles (“admin” or “user”). Administrators are responsible for managing their team’s access, including revoking access when a member departs.

You agree to provide accurate information when setting up your account and to keep that information current. Accounts may not be shared or transferred without our written consent.

3. Free and paid plans

RMNDme offers both a free tier and paid subscription plans. The features available to you depend on the plan your account or company is enrolled in.

Free accounts are provided as-is and may have limits on the number of items, maintenance plans, or notifications available. We reserve the right to modify the features included in the free tier at any time.

Paid plans are billed on a subscription basis. By subscribing, you authorize us to charge your chosen payment method on a recurring basis at the rates in effect at the time of each billing cycle. All fees are non-refundable except where required by law or expressly stated otherwise.

We will give you reasonable advance notice of any changes to pricing. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

4. Acceptable use

We ask that you use RMNDme in a way that is honest, lawful, and considerate of others. Specifically, you agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation.
• Attempt to gain unauthorized access to any part of the Service or another user’s account.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Use the Service to store or transmit malicious code or harmful content.
• Misrepresent your identity or affiliation when using the Service.

5. Your data

You retain ownership of all data you enter into RMNDme — your items, maintenance records, logs, and related information (“Your Data”). We do not claim any ownership over it.

By using the Service, you grant us a limited license to store, process, and display Your Data as necessary to provide the Service to you. We will not sell your data to third parties or use it to serve advertising.

You are responsible for the accuracy and legality of Your Data. Please do not enter sensitive personal information — such as government identification numbers or financial account details — into RMNDme.

Upon termination of your account, you may request an export of Your Data within 30 days. After that period, we may delete it in accordance with our data retention practices.

6. Notifications

RMNDme sends notifications by email, in-app alerts, and push notifications to help you stay on top of upcoming and overdue maintenance tasks. By using the Service, you consent to receive these operational notifications.

You can manage notification preferences within your account settings. We are not liable for missed maintenance events resulting from disabled notifications, delivery failures, or changes to your contact information.

7. Intellectual property

The RMNDme platform — including its software, design, interface, item templates, and template maintenance tasks — is owned by RMNDME, LLC and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of the Service to you.

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without restriction or compensation to you.

8. Privacy

Your use of RMNDme is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect information about you and your organization.

We take data privacy seriously. We will not share your information with third parties except as described in the Privacy Policy or as required by law.

9. Availability and changes to the Service

We work hard to keep RMNDme reliable, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will do our best to provide reasonable notice of significant changes that affect your use of the platform.

10. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, RMNDME, LLC disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be error-free, that defects will be corrected, or that the Service is free of harmful components. You use the Service at your own risk.

11. Limitation of liability

To the fullest extent permitted by applicable law, RMNDME, LLC and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the Service.

In no event will our total liability to you exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless RMNDME, LLC and its affiliates, officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

You may cancel your account at any time through your account settings or by contacting us. We may suspend or terminate your account if we believe you have violated these Terms, with or without notice depending on the severity of the situation.

Upon termination, your right to access the Service ends immediately. Provisions of these Terms that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will continue to apply.

14. Dispute resolution and arbitration

We built RMNDme to be a trustworthy tool for people who care about their work. When disagreements arise — as they sometimes do — we believe the best path forward is one that prioritizes honest dialogue, fairness, and genuine resolution rather than adversarial litigation. With that in mind, we ask that disputes be handled in the following way.

Step 1 — Direct Conversation

Before initiating any formal process, we ask that you reach out to us directly at . Most concerns can and should be resolved through an honest, good-faith conversation. We commit to responding promptly and taking your concern seriously.

Step 2 — Mediation

If direct conversation does not resolve the matter within 30 days, both parties agree to submit the dispute to mediation before proceeding to arbitration. Mediation will be conducted in accordance with the Rules of Procedure for Christian Conciliation of the Institute for Christian Conciliation (ICC). The complete text of those Rules is available at www.aorhope.org/rules or by contacting ICC at icc@aorhope.org.

Step 3 — Binding Arbitration

If mediation does not produce a resolution, any remaining claim or dispute arising from or related to these Terms or your use of the Service shall be settled by legally binding arbitration, also conducted in accordance with the Rules of Procedure for Christian Conciliation of the Institute for Christian Conciliation. Judgment upon an arbitration decision may be entered in any court otherwise having jurisdiction, including courts in Riverside County, California.

The parties understand that mediation and arbitration shall be the sole remedy for any controversy or claim arising out of this agreement. By agreeing to these Terms, both parties expressly waive their right to a jury trial and their right to file a lawsuit in any civil court against one another for such disputes, except to enforce an arbitration decision.

We recognize that not all disputes are the same. Either party may seek emergency injunctive or other equitable relief from a court when necessary to prevent immediate and irreparable harm while the conciliation process is underway. Claims appropriate for small claims court may be brought there without first completing the steps above.

If any part of this section is found to be unenforceable, the remaining provisions will continue in full effect.

15. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. To the extent that any dispute proceeds in court rather than arbitration, both parties consent to the exclusive jurisdiction of the state and federal courts located in Riverside County, California.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on our website and update the Effective Date above. For significant changes, we will notify you by email or through the Service.

Your continued use of RMNDme after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you should stop using the Service and cancel your account.